| Issue ID | 841228 |
| Internal NHTSA # | 10380288 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 15/02/10 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The driver's side sun visor does not stay in place. At first occurrence, the visor would slowly droop down with normal vibrations in the car and required repeated taping of the visor back into place with the driver's hand (a distraction and hazard as is). As time went on the visor loosened completely and does not stay up at all. This is very dangerous and distracting as it blocks full vision out of the windshield by the driver. This seems to be a defect of the visor itself by the manufacturer as it seems as if the visor is too heavy to stay in the upright position. This seems to be a common issue among this make and model and seems as if there should have been a recall regarding this issue long ago. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | LITTLETON, CO |
| VIN pattern | JTEHF21A720XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |