| Issue ID | 971368 |
| Internal NHTSA # | 10504125 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 21/03/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Pulled out of work parking lot onto major highway and heard loud clunk from engine area. Car stopped moving forward so i pulled off to side. Put car in park and engine was still running. Put car into drive and nothing happened. Put car in reverse and nothing happened. Loud metal grinding noise coming from engine compartment. Transmission shop said common problem with these transmissions. Cost to rebuild: $4,155. |
| Vehicle Mileage at Failure | 165000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SALT LAKE CITY, UT |
| VIN pattern | JTEHF21A920XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |