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2002 Toyota HIGHLANDER Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	730720
Internal NHTSA #	10276712
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2002
File date	25/06/09
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	I am financing a 2002 toyota highlander. On 6/25/09 while driving on a major service road, i heard a large thump sound. I tried to pull over to make sure that i did not hit anything or blow a tire. Once that i saw that everything seemed okay, i proceeded into my vehicle and put the car into drive when i stepped on the gas the car just revved and it stayed into position, i kept changing gears not knowing what was wrong and as i changed into drive and stepped on the gas, my car quickly shifted and almost hit the car in front of me then it stopped again. Fortunately there was a automechanic shop on the corner, someone from the shop came to where i was to look at my car. The mechanic did the same as i did, shift gears and the car would jerk spontaneously back then forth but would not drive. The mechanics pushed it into the garage and inspected to find that my transmission wa gone at 68,000 miles. I have my car checked often, fluids replaced when need be. I do not understand how a transmission can just die at 68,000 miles. I called toyota because i have my car serviced at toyota. And because my extended warranty was expired in 2008 , they said there was nothing they can do but put in a new transmission. I have had the car towed to 3 locations to make sure i had several opinions and they all said the same thing that my transmission was bad. My car has been at reliable transmission for 2 weeks now, they are currently replacing the transmission for 4,000. 00. The car will not be paid off until august 2010. I often heard that toyota was one of the best cars that one can purchase that's why i went with a toyota, however i find this to be quite disturbing to have to replace a major part of my vehicle in such a short time with low mileage. My complaint that i have done research and saw that there are a lot of problems with toyota highlander transmissions. This matter is serious and can cause an accident from the gears slipping. Toyota should be responsible for this repair!
Vehicle Mileage at Failure	68000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SPRINGFIELD GARDENS, NY
VIN pattern	JTEHF21A920XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	08/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2002 Toyota HIGHLANDER Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2002 Toyota HIGHLANDER Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?