| Issue ID | 398819 |
| Internal NHTSA # | 10004596 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 08/08/26 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | When one person exits the vehicle and locks their door the second person is stuck. All electric locks are instantly disabled. The only way to exit is to use the manual lock button which will set off the alarm 30 seconds after. The passenger inside has to manually unlock the door, and set off the alarm. The only way to prevent, is to turn the ignition on before exiting, but isn't possible for most passengers. Ts scc |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MASCOTT, TN |
| VIN pattern | JTEHF21A620XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 12/02/02 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA OF KNOXVILLE |
| Dealer's telephone number | 865 218 3300 |
| Dealer's city | KNOXVILLE |
| Dealer's state code | TN |
| Dealer's ZIP code | 37930 |