| Issue ID | 662033 |
| Internal NHTSA # | 10217098 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 15/01/08 |
| Component | EQUIPMENT:ELECTRICAL:AIR CONDITIONER |
| Product type code | VEHICLE |
| Description of the problem | Component: equipment:electrical:air conditioner summary: the problem is with the air conditioning a/c control unit. I'd talked to several toyota owners about this, and they said that they have had this problem , and each has taken it to a dealership near them and got the same reply. This was a very expensive replacement part. The dealership that i went to said they have seen a few vehicles. The owners i talked to owned highlanders,4 runners, and minivans. My wife's highlander is a 200, 2 the other vehicles range from 2002 to 2004, for as i know there hasn't been anything reported about this. I sent an email to toyota and all i got back was they haven't had any recalls for that. The problem with my wife's highlander was that the heat stopped working during the winter. The only way to get it to work was to keep turning the knob until it would start blowing warm air, but it would not do it for long. The a/c worked fine ,but when winter returned, there was no heat. If the was a continuing problem, and more dealers found out about, why weren't they doing something about it. If one could research this i would appreciate it. If any body has any information on how to solve this problem thank you |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | 10 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT ORCHARD, WA |
| VIN pattern | JTEHF21A820XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 20/10/05 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HEARTLAND TOYOTA |
| Dealer's telephone number | 3603771200 |
| Dealer's city | BREMERTON |
| Dealer's state code | WA |
| Dealer's ZIP code | 98310 |