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2002 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects

Issue ID	652755
Internal NHTSA #	10209701
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2002
File date	14/11/07
Component	EQUIPMENT:ELECTRICAL:AIR CONDITIONER
Product type code	VEHICLE
Description of the problem	I have read of numerous complaints from consumers concerning the a/c system on 2002 toyota highlanders. The complaints are similar to my own in that the a/c just stops working one day. If i turn the hot/cold switch knob to the cold section when just the vent is on, it blows hot air. If i turn it to the right for hot air- it gets extremely hot. Even if i turn the a/c button on, cold air does not come out. This seems to be a defect in a switch. I've had the pressure to the a/c checked and it was normal and charged. I am fearful there is a short in a switch somewhere that may cause my vehicle to catch fire. It seems to be a major complaint with a lot of highlander owners.
Vehicle Mileage at Failure	69000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	RALEIGH, NC
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	22/08/02
Was original owner?	N
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	FWD
Transmission type	AUTO
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	JAMES ERVIN TOYOTA
Dealer's telephone number	(803) 438-2772
Dealer's city	LUGOFF
Dealer's state code	SC
Dealer's ZIP code	29078

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVGZZZE2XSE010290 WVGZZZCT4SW009285 WVGDGDAX9NW508661 WVGBV78X0JK005831 3VVCB7AX4PM125491 2CNALFEC6B6329664 JM0TB10A3A0205538 5TETX22N862235803 1FT7W2BT4HEC85267 1G1ZD5ST3JF123458 WVGZZZ5NZLW849745 3GNAXKEV5LL125588

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2002 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects, Recalls and Failures

2002 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?