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2002 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects

Issue ID	633181
Internal NHTSA #	10193401
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2002
File date	02/02/07
Component	EQUIPMENT:ELECTRICAL:AIR CONDITIONER
Product type code	VEHICLE
Description of the problem	The problem is with the air conditioning a/c control unit. I'd talked to several toyota owners about this, and they said that they have had this problem , and each has taken it to a dealership near them and got the same reply. This was a very expensive replacement part. The dealership that i went to said they have seen a few vehicles. The owners i talked to owned highlanders,4 runners, and minivans. My wife's highlander is a 200, 2 the other vehicles range from 2002 to 2004, for as i know there hasn't been anything reported about this. I sent an email to toyota and all i got back was they haven't had any recalls for that. The problem with my wife's highlander was that the heat stopped working during the winter. The only way to get it to work was to keep turning the knob until it would start blowing warm air, but it would not do it for long. The a/c worked fine ,but when winter returned, there was no heat. If the was a continuing problem, and more dealers found out about, why weren't they doing something about it. If one could research this i would appreciate it. *ak
Vehicle Mileage at Failure	83000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SIMPSONVILLE, SC
VIN pattern	JTEGD21AX20XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	10/06/02
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	4
Drive train type	FWD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3VV4B7AX5JM140559 WVGJV7AX4GW590992 XW8ZZZ5NZJG231949 WVGZZZ1TZLW046577 WVGZZZCS2SY062546 WVGZZZE2XSE010290 WVGZZZCT4SW009285 WVGDGDAX9NW508661 WVGBV78X0JK005831 3VVCB7AX4PM125491 2CNALFEC6B6329664 JM0TB10A3A0205538

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2002 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects, Recalls and Failures

2002 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?