| Issue ID | 801704 |
| Internal NHTSA # | 10342943 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 01/03/07 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2002 toyota highlander had approximately 110,000 miles on it at the time when i started hearing a noise around the distributor. I took it to my mechanic (not toyota for other reasons) and he said the bearings in the distributor were going out. I called toyota (toyota of texas - grapevine) to order the part. They didn't have any in stock, so had to order from the dc. They said it would be in 4 days and to call back. Called back in 5 days and they said they had to order from hq in california and it would be in next week (ha!). Called next week. Still no distributor!! Had to order it from japan!! At that point, the regional parts manager called me and said that a highlander distributor has never gone out. I discussed my disgust with the fact that there was no distributors for a 6 year old highlander in the united states!! My mechanic was able to get with a local distributor rebuilder to try to fix it even without having the manual on the toyota distributor. He was able to rebuild it before the distributor i ordered came in 3 weeks after the initial order. In the end, my highlander sat at my mechanic's shop for 3 weeks and i was stuck renting a the whole time. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEDFORD, TX |
| VIN pattern | JTEGD21A020XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |