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2001 Toyota HIGHLANDER Service Brakes, Hydraulic Problems, Complaints and Defects

Issue ID	766103
Internal NHTSA #	10310731
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2001
File date	15/07/09
Component	SERVICE BRAKES, HYDRAULIC
Product type code	VEHICLE
Description of the problem	I bought a toyota highlander in 2001. I think my car does have a brake problem. When i apply brakes at speed over 50 miles, car is vibrating and hard to stop. I have to stop applying brake. After buying a car, i took it to the dealer, and the sales agent said, "it is not a brake problem, it is because of hard pressure." recently, my husband drove the car and he felt it too.(date for this incident is some where in september 2001) (2) occasionally my car ignition is not working, i have to give gas to start car! I took it to toyota dealer located at buford mall of ga, in the u. S. A. They worked on it twice. I have spent more than $650. The problem is still not resolved. Then somebody called me to inform that something is bad (coast is $800)and it might fix the problem! I complained to the people who take survey on customer satisfaction. No body follow up on it. I sent an email. Then an agent named "tony" called me and said, "i do not want to spend $800 more and which might fix the problem. I said, "what happened to the first two repairs?" his response was, "it is like you go to doctor. They try one medicine. If you are not cured, they try another medicine!" then he asked me,"what you want to do? Do you want to fix the problem?" i said, "yes, but i can't let you keep on trying new repairs, spend money and problem is not fixed!." he said, "if you are thinking that i will fix your problem free, it is not going to happen!." then he hang up the call. Yes, toyota should have improve their service and change the attitude. Their service price varies with the team/service agent. I do not remember exact date, the following date is approximate.
Vehicle Mileage at Failure	200
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WINDER, GA
VIN pattern	JTEHF21A710XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	08/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

PMHGP1840DD004586 WVGAV7AX9CW568688 WAUH3DGY1PA045429 WP0AA2A73JL111246 WDBRF40J13F399393 LS5A3DKE5TA223481 WDB2112871X183596 WBA1H1107EVZ98768 7FARW2H85JE071455 1C4BJWAG2EL175778 5NMSHDAGXAH392118 VF7YD3MFB12C24653

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2001 Toyota HIGHLANDER Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

2001 Toyota HIGHLANDER Service Brakes, Hydraulic Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?