| Issue ID | 442644 |
| Internal NHTSA # | 10041787 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2001 |
| File date | 13/10/03 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Oil sledging problem in my 2001 toyota highlander. I am concerned that toyota's csp policy will not go far enough to rectify this problem. The dealership and toyota's customer service line both blame faulty maintenance for this issue, but the oil was changed every 7500 miles as indicated in the owner's manual. Toyota's csp will only repair the issue once in 8 years, and neither will address what will happen should this arise again. The dealer maintained this was our fault until we presented receipts to show the vehicle had been maintained appropriately. It was at this time that the dealer suggested that it was possible the mechanics that changed our oil never actually changed it. Based on the numerous complaints and forums i monitored online, i feel this is toyota's attempt to avoid taking responsibility for a larger problem. I also own a lexus gs300, and the oil was changed at the same time as the highlander and i do not have any issues with it. *la |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAMPA, FL |
| VIN pattern | JTEGF21A410XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/07/01 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | STADIUM TOYOTA |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |