| Issue ID | 1158857 |
| Internal NHTSA # | 10683807 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2012 |
| File date | 16/02/15 |
| Component | HYBRID PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | No prior history of hybrid problems during previous 65,000 miles. On monday morning, the highlander hybrid started up fine. After warming up for 5 minutes to scrape off snow, shifted to drive and began driving. Car shut down after about 12 feet. Car would not restart. Warning message appeared on display, indicating hybrid system problem. Aaa came, put on flatbed, and took to nearest dealership. Dealership was unable to determine cause or fix problem following 6+ hours of troubleshooting by their hybrid expert yesterday. They indicated it could be something in the inverter, but that it may not be covered by existing extended warranty, and that we may want to contact our insurance company. Awaiting call back. After researching on safecar. Gov, this sounds similar to recall 13v396000 for 2006-10 highlanders, and 14v053000 for 2010-14 prius. We hope toyota does the right thing for us, and for others with the same design or manufacturing issue. |
| Vehicle Mileage at Failure | 86000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MULLICA HILL, NJ |
| VIN pattern | JTEDC3EH8C2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |