| Issue ID | 925511 |
| Internal NHTSA # | 10462357 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2010 |
| File date | 20/04/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Multiple battery failures requiring jump starts: seven (7) times since i bought this suv in feb 2011. Three times there was a possible known cause for the battery drain: the passenger vanity mirror light was left on for 15 minutes, 2 hours, and an unknown length of time. None of these three episodes was significant enough to cause a completely dead battery in one that has been evaluated as in excellent condition. I drive in the mountains all winter. Getting stranded in an isolated place can be deadly due too exposure, risk of collision on single lane snow-occluded roads with 2-way traffic and fast snow plows. Other toyota highlander hybrid owners have had the same problem. Twice now the dealer has said there is "no problem" with the battery. I am pursuing correction through the local toyota customer relations manager and will follow through with toyota's customer experience center and the california dispute settlement center if a prompt local solution is not achieved. Http://answers. Edmunds. Com/question-we-have-a-2010-toyota-highlander-hybrid-the-battery-is-constantly-dying-on-it-example-leave-door-open-10-minutes-and-it-s-dead-144840. Aspx *js |
| Vehicle Mileage at Failure | 21000 |
| Number of Occurences | 7 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | JTEJW3EH2A2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |