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2010 Toyota HIGHLANDER HYBRID Electrical System Problems, Complaints and Defects

Issue ID	838498
Internal NHTSA #	10377307
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER HYBRID
Model Year	2010
File date	17/12/09
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	Hybird system overrides all wheel drive system when tires slip disabling the system, in effect rendering it nonfunctional, so that the generator is not damaged. Combustion engine will not turn on and when you hit gas nothing happens. I had to be towed out. Service quoted after examining "did experience concern trac/vcs cuts power to wheel when slippage occurs. Unfortunatly, there is no way to disable this. Everything works as designed." my 2006 highlander hybrid had similar incident almost causing me to be run over as power cut off on highway and i was told the computer needed to be reset and it was fine. A car equipped with all wheel drive should function as a all wheel drive not be designed to be non functional when it is needed. The first time a barely survived getting to the side of the highway. This time i had to be towed on top of a mountain two hours from anywhere in snowshoe west virginia. Service anticipates no way to correct.
Vehicle Mileage at Failure	17000
Number of Occurences
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	WYCKOFF, NJ
VIN pattern	JTEJW3EH4A2XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?
Anti-lock brakes
Cruise control
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MBHZCDESKTH643684 LT11PABD3SC030483 SCFLMCKZ3HGJ03514 2G1FF1E33F9190501 4JGFF5KE6LA206660 WF0RXXGCDRCA33187 JDAJ102G000520941 NMTER16R90R037969 JTDAGNAC700286368 WAUZZZ8R0CA074034 2HKRM3H50FH524600 5HD1YEZ68RS043334

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2010 Toyota HIGHLANDER HYBRID Electrical System Problems, Complaints and Defects, Recalls and Failures

2010 Toyota HIGHLANDER HYBRID Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?