| Issue ID | 1372338 |
| Internal NHTSA # | 10979652 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2008 |
| File date | 02/04/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My 2008 toyota highlander hybrid was just deemed totaled by the car dealership (newburgh toyota) and my insurance company (liberty mutual), because of excessive rodent damage. It turns out that the rodents were attracted to the wiring because toyoyta uses eco-friendly soy-based coating on their wires which attract rodents!! Rodents chewed wires, the wiring harness, plugged drainage holes with their bedding thus causing water damage, and ruined the hybrid batteries. The damage was estimated at more than $12,000, which of course toyota would not cover under warranty. The vehicle would not start unless the battery was unhooked to "clear" the computer system. When it started the error messages/warning lights on dash were lit up everywhere, indicating it was unsafe to drive. It was taken to the dealership where a service tech stripped the interior and discovered rodents nests, droppings, water, and lots of damage. Photos attached. Parts alone for the repair were more than $10,000, and that did not take into account additional diagnostics or labor costs. As you can imagine, this has been a giant headache! |
| Vehicle Mileage at Failure | 124000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GARDINER, NY |
| VIN pattern | JTEEW41A982XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |