| Issue ID | 1360820 |
| Internal NHTSA # | 10958611 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2008 |
| File date | 13/02/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | While driving slowly in a school zone i attempted to stop for the crossing guard and children. The brake peddle began pulsating but i was able to stop using the emergency brake. The brake dashboard warning lights came on and showed abs and vsc failure. The vehicle was taken to the nearest toyota dealership who advised they would have to special order a part and charged me $1,800. 00 for the part. They received the part 1 week later and called to advise that it was the wrong part and that the correct part was $1,000. 00 more because they needed the whole assembly. I complained to the service manager and the toyota motor corp. And they were unwilling to help me. My vehicle was removed from the dealership and taken to a certified independent repair shop. The owner, (a retired certified toyota master technician) advised he could order the oem assembly, install it, and provide the same warranty as the dealership for $ 2,100. 00. He further stated that while working for toyota he had replaced hundreds of assemblies on 2007-2011 toyota camry hybrid models as part of "toyotas limited repair assistance campaign". He further advised the assembly was the same for both the camry hybrid & highlander hybrid models. Additionally he could supply acceptable paperwork if toyota conducts a limited repair assistance campaign for the 2008 highlander hybrid |
| Vehicle Mileage at Failure | 100360 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW ORLEANS, LA |
| VIN pattern | JTEEW44A382XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |