| Issue ID | 962987 |
| Internal NHTSA # | 10496459 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2008 |
| File date | 12/11/11 |
| Component | EQUIPMENT:MECHANICAL:JACKS |
| Product type code | VEHICLE |
| Description of the problem | After having a flat tire i pulled out the jack supplies by toyota. I found as i was using the jack that it is extremely unsafe to use in any situation. The jack has to be extended almost all the way when dealing with 19 inch wheels. At the extended height the jack is unstable even when on a flat hard surface. When taking the tire off or putting it back on the jack and the auto rock quite a bit to the point that i had to stop and call for road service. Even the service person called the jack a unsafe piece of equipment. This has happened twice in the last two years and both times with the same results. The scissor jacks used on a suv is extremely unsafe and needs to be changed. Safety needs to be a priority not weight or expense. It is too easy for the auto to fall off the jack when extended to almost the max. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPERVILLE, IL |
| VIN pattern | JTEEW41A682XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |