| Issue ID | 992373 |
| Internal NHTSA # | 10522976 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2008 |
| File date | 27/06/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My wife and daughter were driving on a busy highway when they heard a "pop" noise from the engine. The car stalled on the road. By the grace of god, they were able to drift to the side and did not have an accident. Next day, the dealer informed that the issue was with the hybrid system - the inversion part. The cost for repair would be $11,000! We live about an hour from our workplaces and thus put a good many miles on our car - the 125,000 miles on the car put the drivetrain out of warranty. We have had all recall services performed at the dealer, and kept regular maintenance. Not once were we advised by toyota that the hybrid system was showing wear and may be in need of service. There was no indication (warning lights, etc.,) that the hybrid system needed attention - no fore warning at all prior to the incident. In doing research, we really got upset to find toyota had recalled 06 and 07 models for the very same hybrid issue. We also noticed there are many people with complaints on the same issue in various online forums. To cap it off -- after the dealer told us the repair bill is $11,000, we were advised to discuss with a toyota case manager. We did and their offer? $1,500 toward a new toyota purchase. We were highly frustrated by this response. We feel they are well aware of the problem and should provide better warnings to users and better resolutions to the problem - and recall all effected hybrids! |
| Vehicle Mileage at Failure | 125200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLE VERNON, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |