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2007 Toyota HIGHLANDER HYBRID Service Brakes Problems, Complaints and Defects

Issue ID	1462995
Internal NHTSA #	11090121
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER HYBRID
Model Year	2007
File date	20/11/17
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	"brake actuator assembly warranty enhancement" which can cause the abs and vsc warning lights to illuminate with codes c1391, c1252, c1253 and/or c1256 may be found in the abs ecu. Toyota had two warranty enhancements for this one 6/12/2007 - 6/12/2017 and the second ended 12/31/2017. We had midas auto service experts do a brake evaluation on 11/25/2017, which showed codes c1241, c1256 and c1391. We had the evaluation done because after breaking the check vsc system and abs and brake light came on. We have the paperwork from midas. It was also brought to the attention of the toyota dealership salesperson that sold us the car on 12/20/17 and he documented it on his toyota laptop. The service department was also contacted but did not reveal there was a warranty enhancement for this problem only quoted to replace it would be approximately $2500. 00. This is still a known problem and there have been multiple cases opened for this problem. I opened case 1801083723 on 1/8/2017 and another 1804032206. Toyota told me because the case was opened after 12/31/2017 and the service department did not run a diagnostic on it there is nothing they can do under the warranty enhancement even though we have proof from midas (a third party) there was an issue on 11/25/2017 and the toyota sales associate has notes in reference to it as well on 12/20/17. This is very dangerous due to not being able to stop and since it is a known problem toyota should open up another warranty enhancement and be liable to repair these vehicles as they are brought in. Toyota did run a diagnostic on it 3/28/2017 and had the same problem as it did on 11/25/2017 when midas ran the evaluation on it.
Vehicle Mileage at Failure	119529
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BURNET, TX
VIN pattern	JTEDW21A970XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5J6TF3H55CL003146 JTJPABCX904003016 WPTADZA25GLA70130 TMAJ3817GLJ054596 KMHCT41BAHU182098 JHMAP1130YT005783 VF1VY0A06UC240441 WBAWZ510700L23695 JTJZK1BA0D2415047 ZPBED5ZLXTLA44538 JTHBK1GG3E2086474 5NDPH4AE8DH383013

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2007 Toyota HIGHLANDER HYBRID Service Brakes Problems, Complaints and Defects, Recalls and Failures

2007 Toyota HIGHLANDER HYBRID Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?