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2007 Toyota HIGHLANDER HYBRID Power Train Problems, Complaints and Defects

Issue ID	968365
Internal NHTSA #	10501902
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER HYBRID
Model Year	2007
File date	02/03/13
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	I was exiting a parking lot onto the street. I suddenly lost power while i was waiting to merge into traffic. My car was in drive but i had my foot on the brake when my car went dead. There were warnings flashing at me from my dashboard. I put my car in park. Turned off the engine and restarted my car but the same thing happened plus i began to roll backwards do to the slight incline in the parking lot exit. I quickly put my car in park again, turned on my hazard lights, and waived the cars behind me to go around. I was able to put my car in reverse and back it up to a safe area in the parking lot. I called the toyota dealership in charlotte where i purchased the car at and continued having it serviced. They told me to have it towed to the nearest dealership immediately. I called the service department at team toyota mall of ga to let them know i was bringing it in. After their mechanic determined it was the faulty inverter in the transmission, i was told it would cost me $8,000 to fix it. I still owed $15,000 on the car. I found out about the recall on 2006-2007 highlander hybrids for the same faulty inverter. The dealership said my car was ineligible for the recall since the vin was not listed. I called toyota as advised and opened a case number. I received the worst customer service and constant run around from toyota. They offered to give me $1,000 towards the repairs or $2,500 for a new or toyota certified used vehicle. I'm still waiting to find out why my car wasn't included on the list though it met the criteria. I am truly shocked by the dismissive attitude i'm currently getting from toyota as if they didn't know about the faulty inverter. My car broke down on my way home to north carolina. Now i'm trapped in georgia with no way of getting home to my husband and children. I'm still waiting on toyota's decision about my case, in ga.
Vehicle Mileage at Failure	106083
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WAXHAW, NC
VIN pattern	JTEGW21AX70XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB1260361A417491 JF2SKAMC7LH425283 YARVFAHKKGZ002535 5J6TF3H55CL003146 JTJPABCX904003016 WPTADZA25GLA70130 TMAJ3817GLJ054596 KMHCT41BAHU182098 JHMAP1130YT005783 VF1VY0A06UC240441 WBAWZ510700L23695 JTJZK1BA0D2415047

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2007 Toyota HIGHLANDER HYBRID Power Train Problems, Complaints and Defects, Recalls and Failures

2007 Toyota HIGHLANDER HYBRID Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?