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2007 Toyota HIGHLANDER HYBRID Electrical System Problems, Complaints and Defects

Issue ID	1098979
Internal NHTSA #	10622370
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER HYBRID
Model Year	2007
File date	08/08/13
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	The driver's door power window switch is defective and dangerous. The driver window will surprise by rolling itself down at any time. Also, white smoke has come out of it once. It's happened overnight lately, at first i was surprised, i couldn't remember leaving the window down. So i put a piece of scotch tape at the top of the window joining the door frame as proof i left the window up.. The tape proved itself 5 times so far. Toyota has recalled 7. 4 million other vehicles for this exact same problem, they insist that the issue isn't covered by recall for my vehicle. I don't understand this since the vehicle's behavior exactly fits the description of the recall. I called toyota at 18003314331, spoke at length with [xxx] for issue number [xxx]. They have no reason or explanation that makes any sense to me. Please advise. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	95000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SAN DIEGO, CA
VIN pattern	JTEGW21A970XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

YARVFAHKKGZ002535 5J6TF3H55CL003146 JTJPABCX904003016 WPTADZA25GLA70130 TMAJ3817GLJ054596 KMHCT41BAHU182098 JHMAP1130YT005783 VF1VY0A06UC240441 WBAWZ510700L23695 JTJZK1BA0D2415047 ZPBED5ZLXTLA44538 JTHBK1GG3E2086474

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2007 Toyota HIGHLANDER HYBRID Electrical System Problems, Complaints and Defects, Recalls and Failures

2007 Toyota HIGHLANDER HYBRID Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?