| Issue ID | 795285 |
| Internal NHTSA # | 10335938 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2006 |
| File date | 11/07/09 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | 2006 toyota highlander hv. Consumer writes to inform of complaint regarding just tires and the work carried out on her vehicle *tgw the consumer purchased four new tires from just tires at a cost of $612. 12. Nine months later, after experiencing the tires sliding in the rain, the consumer took the vehicle to a toyota dealership to be inspected. The dealership informed the consumer the tires were completely bald and too dangerous to drive on. The consumer then returned to just tires and she was told the cause for the wear was due to the wheels not being aligned. However, according to the original paperwork, it stated check vehicle for alignment which was to be a free service included in the tire purchase and no one mentioned to her there was an alignment problem. *jb the consumer is seeking a refund, however goodyear offered her $292 which was less than half of what she spent. Updated 06/21/10.*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | LOS ANGELES, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JUST TIRES |
| Dealer's telephone number | |
| Dealer's city | LOS ANGELES |
| Dealer's state code | CA |
| Dealer's ZIP code | 90048 |