| Issue ID | 1425558 |
| Internal NHTSA # | 11046961 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2006 |
| File date | 17/11/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Warranty enhancement letter zg1 brakes failed to engage for the owner and a third-party mechanic. Mechanic suggested it was the abs system and recommended to take it to the dealership. I was told of the warranty letter zg1; mechanic at dealership read codes (c1345 and c1368). They attempted a re-calibration but was unsuccessful. The recommendation was to replace the actuator. Toyota corporate was contacted to see if this would fall under the warranty for replacement. They declined replacement because none of the following codes were noted (c1391, c1252, c1253, c1256). The warranty verbiage does not state these codes must be indicated, but instead says they "may be illuminated". My argument is that if there is a known problem with the actuator, regardless of which codes were illuminated, then this component should be replaced by toyota. At this point, i have not been told if it is safe to operate my highlander and depend on the braking system or not. |
| Vehicle Mileage at Failure | 180000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOPKINSVILLE, KY |
| VIN pattern | JTEDW21A560XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |