| Issue ID | 869952 |
| Internal NHTSA # | 10413555 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2006 |
| File date | 15/07/11 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2006 toyota highlander hybrid. The contact stated that the engine would make a loud sound while driving, the check engine and hybrid system lights would illuminate on the instrument panel, and the vehicle would drive rough. The vehicle was taken to an authorized dealer, who stated that something was blocking the crank shaft and various pieces of the engine could possibly be out of place. A full diagnosis of the failure was not provided because the engine would have had to have been taken apart to do so. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were 87,000. The dealer informed the consumer the problem was related to the engine and not the hybrid system. It was determined a valve spring broke in the engine. Somehow, there was a weakening in the valve spring in the cylinder head that caused the valve spring to break and cause internal damage. Toyota stated the short block and both cylinder heads needed to be replaced. With new parts and labor, the estimated cost was $11,000. Updated 08/31/11*jb updated 9/16/11 *cn updated 2/9/2012 *cn |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | TAMARAC , FL |
| VIN pattern | JTEDW21A960XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |