| Issue ID | 1588454 |
| Internal NHTSA # | 11241523 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER HYBRID |
| Model Year | 2006 |
| File date | 22/04/19 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Currently, the vehicle in motion, however it potentially causes unsafely if not fixed as requested. The reason i come to you for complaint, i do have a situation with carlson toyota and/or toyota motor groups. Here the situation what happens. I do have 2006 toyota highlander hybrid. I drove this suv since 2009. I have a number of records from the same dealer to maintain the suv safe. However, couple month ago on 04/22/2019, i got some of the dashboard light indicates anti-lock braking system (abs) check light is on. I took the car to the carlson toyota dealer pay diagnosed fee $149. 00 and the results is unpredictable prices. See the lists: 1) break actuator assembly----------------------------$2225. 00 2) right rear wheel bearing and harness ----------$1156. 00 total------------------------------------------------------$3,381. 00 the reason i am complaining today not because of the price to high. However, i found toyota published letter on april 19, 2016, to all toyota dealer principals, general managers, service managers, and parts managers. Under the subject line warranty enhancement program ? Zg1, for all 2006-2007 model year highlander hybrid, and others type included. Also, down the last three paragraph (see attached letter) indicates under owner letter mailing date, said ? Toyota will begin to notify owners in late april, 2016 and will be mailed over several months. A sample of the owner notification letter has been included for your reference.? After i found the published notice, i went to the carlson toyota dealer on 06/18/2019. I described the situation and i showed the recipes of where i get from during inspection, and finally they told me this warranty enhancement program is expired. I ask them how is expired, nobody told me about this recall or warranty enhancement program. I need help to resolve this situation. See attached documents. *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | COON RAPIDS , MN |
| VIN pattern | JTEDW21A860XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |