| Issue ID | 784431 |
| Internal NHTSA # | 10325313 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HV |
| Model Year | 2009 |
| File date | 01/01/01 |
| Component | ELECTRICAL SYSTEM:BATTERY |
| Product type code | VEHICLE |
| Description of the problem | 2009 toyota highlander hybrid. Consumer states issues with battery. *tgw the consumer stated when he went to start the vehicle, the battery was dead. The tow truck driver informed the consumer he needed a new battery. When the consumer arrived to the dealer, he was told there was nothing wrong with the battery and they refused to put a new battery in the vehicle. Less than two months later, the consumer went to start the vehicle and again the battery was dead. The dealer again, denied his request for a new battery. The dealer informed the consumer he needed to do more highway driving and that would take care of the problem. The consumer stated he did more highway driving, but again, the battery died. The consumer was denied a new battery for the third time. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 3 |
| Source of the issue | CONSUMER LETTER |
| City and State | CHICAGO, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | RIVER OAKS TOYOTA |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |