| Issue ID | 753597 |
| Internal NHTSA # | 10297489 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HV |
| Model Year | 2007 |
| File date | 17/12/09 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | I purchased 4 sumitomo tires from ntb on wednesday, 12-15-09. On friday, 12-17, just 2 days later, i packed up for a trip to boston from dc with my wife and 2 toddler children for a scheduled event that i was slated to speak at. By the time we reached the new jersey turnpike, we pulled over for gas. The gas attendant noticed our left front tire was flat. The autoshop attendant there inflated the tire and rolled it around in water but could not find a leak. They told me to drive a little longer and see if i still have a problem. I pulled over later and saw no problems, but i noticed the steering wheel was tight. By the time i arrived to boston (3 hours behind schedule because of the tires), 3 of the tires were flat. The next day, i brought it to the ntb location in dedham, ma. They told me that all four valve stems were actually recalled because they have a tendency to crack and leak air. Upon my arrival back to dc, i went to the ntb in alexandria and asked them to explain why they sold me these recalled parts. The manager told me that he has been in this business for 20 years and never heard of valve stems being recalled. I told him that i did a quick google search and found links going back to 2007 about these pieces being recalled and asked why he didn't know about them. He told me i am the first person to ever make this complaint. I told him i could care less about the # of people who complained before me and that had my family and i left a day later, we would have been driving in wet conditions and could have crashed. He said the tires seem to be working fine now so what |
| Vehicle Mileage at Failure | 36925 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, DC |
| VIN pattern | JTEHW21A770XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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| Dealer's name | |
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