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2007 Toyota HIGHLANDER HV Electrical System Problems, Complaints and Defects

Issue ID	799357
Internal NHTSA #	10340948
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER HV
Model Year	2007
File date	26/10/09
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I have a 2007 toyota highlander hybrid. On 1/26/2009 i was stopped at a light, behind another vehicle, waiting for the light to change. I hadn't been doing anything but sitting there, waiting for the car in front of me to start moving, when my vehicle went forward (lurched) and i rear-ended the car in front of me! I have never done that in my life. My car hit the vehicle - a minivan, in front of me very hard, (felt like 10-15 mph) causing a lot of damage to the rear cargo door. However, because the event was so odd, and happened so fast, (and this happened before toyota ever recalled anything except the prius), i assumed i must've done something to cause it. So when the police got there, i told them maybe i wasn't paying attention, and maybe i accelerated before the light changed (but even at the time, it didn't make sense to me, because i wasn't first in line at the light, i was waiting, patiently, behind another vehicle). In fact, i don't even remember looking at the light, i was just waiting for the vehicle in front of me to move, as i usually do - did. I went in to my toyota dealer a few month ago (march 2010) and told them what happened, and the service advisor told me that because my vehicle is a hybrid, sometimes, when you're stopped at a light, it switches from the electric motor to gas, and if you don't have your foot on the brake petal hard enough, it can lurch forward. Please can you look into this further, it was quite scary. I bet allstate and other insurance companies have many claims where a toyota highlander rear-ends other vehicles, and people assume it's their fault, not assuming the vehicle might have a problem.
Vehicle Mileage at Failure	35643
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ST LOUIS PARK, MN
VIN pattern	JTEEW21A270XXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	15
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZFA3340000P315227 1C4RDJDG7EC592334 VF70PHNZWJE508405 WDD2122051A335023 6G1EK42759L331097 TMAJ381ADLJ037867 2HKRW6H39KH229158 WME4513011K441991 WVWZZZAUZEW255032 LSV2B6G42PN110931 WAUZZZ8E64A019117 5TFLA5DB5NX024652

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2007 Toyota HIGHLANDER HV Electrical System Problems, Complaints and Defects, Recalls and Failures

2007 Toyota HIGHLANDER HV Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?