| Issue ID | 681632 |
| Internal NHTSA # | 10233035 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HEV |
| Model Year | 2006 |
| File date | 01/07/08 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I own a 2006 toyota highlander hybrid with over 50k miles on it. On 1 july, 2008 i started my car in the morning to drive to my commuter location and found i had no power steering. The power steering had been fine when i pulled in the evening before and somehow just failed sitting still over night. I had the vehicle towed to a toyota dealership who said they were unable to diagnose the problem and resorted to calling toyota technician's in california. They've now told me today that they have to replace the power steering rack and since my car is outside the warranty terms (over 36k) it will cost $1,840. In my internet research on this issue i've discovered that this is not an isolated incident. There are numerous reports of this occurring on both the 2006 highlander hybrid and the 2006 lexus rx400 hybrid. Your agency even investigated the issue (#pe06055) but unfortunately came to the conclusion that since it only seemed to occur at low or no speed and no one had been hurt or killed that it didn't warrant a recall. I think that toyota and your agency have just been fortunate that there have been no injuries or fatalities up to this point. You risk serious public embarrassment if toyota is not forced to correct this defect. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WOODBRIDGE, VA |
| VIN pattern | JTEDW21A860XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |