2006 Toyota HIGHLANDER HEV Steering Electric Power Assist System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER HEV 2006 steering electric power assist system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER HEV 2006 steering electric power assist system and complaints other owners have filed.
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2006 Toyota HIGHLANDER HEV Steering Electric Power Assist System Problems, Complaints and Defects

 Issue ID696072
 Internal NHTSA #10244868
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelHIGHLANDER HEV
 Model Year2006
 File date06/10/08
 ComponentSTEERING:ELECTRIC POWER ASSIST SYSTEM
Product type codeVEHICLE
 Description of the problemI own a 2006 toyota highlander hybrid with 43058 miles. On october 6, 2008, after driving on the highway for one hour, i decided to visit my parents, while backing-up to park on the side of the street, i loss all the power steering. It was very difficult to maneuver the vehicle, finally i reach a save area. A signal was lighted on my instrument panel, after reading the owners manual, i find a page were states that the eps system can protect itself from overheating causing the loss of power steering assist. In a highlighted section of the owners manual, it ask the owner to take the vehicle to a toyota service center if a eps failure happens. I took the vehicle to a toyota dealership as recommended by the owners manual. They are aware that the eps system is not working but were unable to diagnose the problem. By the similar cases found in the internet with the same eps issue i can forecast that the cost of the repair will be anywhere from $2,000 to $3,000 plus the fact that spare parts are about 20% higher cost in puerto rico than the rest of the us, if they are available. I do not agree that this issue is not a safety problem. This is a design flaw and quality issue that is the manufacturers (toyota) responsibility. Why do i need to pay for a repair that is a manufacturers responsibility? Neither the dealership or the toyota distributor on puerto rico has been able to identify or provide support to identify the cause of the eps failure. Apparently, toyota has not issue a technical service bulletin about the eps failure in the 2006 highlander hybrid.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueHOTLINE VOQ
 City and StateGURABO, PR
VIN pattern JTEDW21A360XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train typeRWD
Transmission typeAUTO
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameTOYOTA OF PUERTO RICO
 Dealer's telephone number
 Dealer's city
 Dealer's state codePR
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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