| Issue ID | 656482 |
| Internal NHTSA # | 10212675 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HEV |
| Model Year | 2006 |
| File date | 24/12/07 |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The steering wheel suddenly pulled to the left in the direction of oncoming traffic, then to the right and left very quickly. My husband had to steer with his arms braced against his knees to drive it down to the dealer, where they told him that the steering assist motors were not getting the information from the driver properly and so were pulling the car in random directions. If someone with less upper body strength (like me) had been driving, the car would have gone right into oncoming traffic. The highlander will be at the dealer for a while; they can't tell us how long it will take to fix it. We are hoping that the replacement assembly will not do the same thing. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HILO, HI |
| VIN pattern | JTEDW21A360XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BIG ISLAND TOYOTA |
| Dealer's telephone number | 808 969-3112 |
| Dealer's city | HILO |
| Dealer's state code | HI |
| Dealer's ZIP code | 96720 |