| Issue ID | 585569 |
| Internal NHTSA # | 10155348 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER HEV |
| Model Year | 2006 |
| File date | 11/04/06 |
| Component | OTHER |
| Product type code | VEHICLE |
| Description of the problem | New 2006 highlander hybrid 7200 miles, well under both factory and extended warranty. No a/c -air conditioning not working- found that small pebble/rock had damaged ac condenser assembly, and all coolant lost. Unlike gas version of highlander, hybrid highlander has zero protection from any rock/bug/ objects from front of vehicle -- there is no mesh or protection at all. It is very accessible, being less than 1 foot away from ground, and completely exposed to front air traffic dealer is charging me over 950$ to replace entire system. They will not cover this under any warranty. This problem can/will easily happen again. I have not/do not travel dirt roads, mostly highway -- so this problem will most likely reoccur unless mesh/grate protection is fitted to front of lower assembly. Toyota has no front-bra parts available. I have contacted customer care at toyota and they only sympathize. *nm |
| Vehicle Mileage at Failure | 7250 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUBURN HILLS, MI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/10/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SERRA TOYOTA |
| Dealer's telephone number | |
| Dealer's city | FARMINGTON HILLS |
| Dealer's state code | MI |
| Dealer's ZIP code | 48335 |