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2006 Toyota HIGHLANDER HEV Exterior Lighting Problems, Complaints and Defects

Issue ID	747291
Internal NHTSA #	10292096
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER HEV
Model Year	2006
File date	15/07/06
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	I own two highlander hybrids, 2006. One was purchased in september 2005, the other in september 2006. On the older of the two, in front of the daytime running lights i have exactly the same melted plastic shown in multiple pictures i found online. On the newer one, you can see imperfections forming on one side, and a smaller fully melted area in the other. I am in touch with toyota and they are offering new lens parts and i must pay labor. I pushed back and told them i believe this is a manufacturers defect, and that it should be covered by both my original warranty and the nearly $2000 toyota assurance extended warranty. This defect will ultimately obscure the light and make my vehicle harder to see on the road, which presents a safety hazard. As the problem progresses, a hole will form in the lens allowing children to touch the extremely hot halogen lights, potentially resulting in serious burns. It will also expose the headlamps to damage from rocks that would have been blocked by the melted part. From the two highlander hybrid 2006's i have, in central california's mediterranean climate it appears that the problem becomes apparent between 40,000 and 60,000 miles. Related odi numbers for my other 2006 highlander, which is a year older and has a more pronounced problem due to the additional time with the daytime running lights on: 10292093 multiple complaints for the same problem exist on the highlander 2005 model complaint filed 20070816, crownsville, md (resulted in fire in headlamp) complaint filed 20060712, setauket, ny. Multiple complaints for the same problem exist on the highlander 2004 model complaint filed 20050409, medway ma complaint filed 20081222, quincy, wa complaint filed 20071203, sparks, md
Vehicle Mileage at Failure	40000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SACRAMENTO, CA
VIN pattern	JTEDW21A860XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5HD4CS2178K454490 WVWA183C8JA000054 LFMKN5BF2M3178020 JN1UBVW41Z0000554 WDB9066131P507667 W8A5V7107MFL51681 JTDBW923384013087 WVWZZZE1ZNP019167 3C4NJDAN6ST538616 LJNTGUC3XRN342183 WDB9066131S673591 WVGZZZ5NZGW305358

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2006 Toyota HIGHLANDER HEV Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2006 Toyota HIGHLANDER HEV Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?