| Issue ID | 1400857 |
| Internal NHTSA # | 11015751 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | COROLLA MATRIX |
| Model Year | 2009 |
| File date | 16/08/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. Toyota sent me arecall letter at the beginning of the year 2017 saying they had no fix and i shouldn't use passenger front seat. When i didn't hear from them again for several months i called their customer service and was told there was no fix for my car until december 2017. Any toyota dealer would give me a free rental car. When i called the dealer i was told i would have to leave my car at the dealership and it would be parked outside with no shelter. I live in phoenix az and i know what the sun does to paint, tires, and even interior of cars. So that is an unacceptable offer. Since i really need full use of my car i called customer service again today, august 16, 2017. They still do not offer an acceptable solution. The recall letter stated that i could file a complaint with the htsa if i felt toyota is unable to remedy the defect within a resonable time. |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | 2T1KU40EX9CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |