Issue ID | 1400857 |
Internal NHTSA # | 11015751 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | COROLLA MATRIX |
Model Year | 2009 |
File date | 16/08/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall. Toyota sent me arecall letter at the beginning of the year 2017 saying they had no fix and i shouldn't use passenger front seat. When i didn't hear from them again for several months i called their customer service and was told there was no fix for my car until december 2017. Any toyota dealer would give me a free rental car. When i called the dealer i was told i would have to leave my car at the dealership and it would be parked outside with no shelter. I live in phoenix az and i know what the sun does to paint, tires, and even interior of cars. So that is an unacceptable offer. Since i really need full use of my car i called customer service again today, august 16, 2017. They still do not offer an acceptable solution. The recall letter stated that i could file a complaint with the htsa if i felt toyota is unable to remedy the defect within a resonable time. |
Vehicle Mileage at Failure | 57000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PHOENIX, AZ |
VIN pattern | 2T1KU40EX9CXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |