| Issue ID | 1328414 |
| Internal NHTSA # | 10917925 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | COROLLA MATRIX |
| Model Year | 2007 |
| File date | 21/10/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall: toyota is essentially harassing me about getting this repair done, but the repair cannot be done because they cannot get the parts in. I have tentatively scheduled a repair after my third call to the recall line, but no one can guarantee the parts will be in by then, either. It took them 8 months to tell me the parts were "in" and i could schedule my repair, now they tell me the parts are not in and it's not safe to even drive my car if i haven't had the repair. How am i supposed to get to work? Grocery store? Are they going to give me a car to drive until they can find the parts that are needed for this recall? I feel like they are sending out these notices to satisfy their requirements, but they aren't actually meeting the requirements of getting these repairs done. And when i did call them, they had the nerve to ask me what had taken me so long to call. I don't know, maybe the fact it took you 8 months to get the parts led me to believe this wasn't an urgent matter. And clearly, based on the parts availability, it is not. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KANSAS CITY, MO |
| VIN pattern | 2T1KR32E37CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |