| Issue ID | 1603150 |
| Internal NHTSA # | 11257155 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2019 |
| File date | 12/09/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The plastic part below my vent but above the navigation screen melted. I was driving from florida to south carolina. Before i left i know it wasnt there because i connected my phone to the car. Then i stopped in georgia for a break. As i was driving my phone rung and i went to hit answer on my screen i noticed it. Im not sure if it happened as i was driving or when i stopped. So i contacted the toyota place in virginia where i purchased the vehicle and was told to take it to the nearest toyota place. The next day i took it my car to florence toyota in florence sc. They took pictures and sent them to corporate. The following week i contacted them to see what was said. I was told that it looks like air freshner got on it and caused it to melt and its not covered by my warranty. So i replied i do not keep air freshner in that vent i keep them in my side vents so thats not possible. Then i calle d toyota corporate offic and i was told they can not cover it because its not and manufacture error and it would cause me $7000 to replace. I just purchased this car in april and its just september nothing should be melting in this car and if air freshners can cause this plastic to melt its not a good quality car! |
| Vehicle Mileage at Failure | 12200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARTSVILLE, SC |
| VIN pattern | 4T1B11HK5KUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |