| Issue ID | 1648865 |
| Internal NHTSA # | 11315537 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2014 |
| File date | 05/02/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | When accelerating at around 25 mph, the vehicle "shudders" (feels like it is going over rumble strips) and lasts about 3 seconds. Happens anywhere between 25 - 40 mph. Mechanic said its a faulty torque convertor. Mechanic informed me that there was an "enhanced warranty" that was extended for camry's 2012-2014 and i should visit the dealership. I sent car to toyota of turnersville, nj dealership for fix, and they informed me that the warranty enhancement does not involve my vin #. Even though its the year and the issue is happening. I opened a case with toyota headquarters and they closed the case, stating there is nothing they can assist with further. I feel as though this problem originated in 2012, and toyota was still putting bad torque converters into them in 2014, 2 years later and then stating because my vehicle is not affected by the vin, there is nothing they can do for me? I bought this car in 2016, now knowing that it came with an issue identified years earlier by the maker. If this problem was potentially serious enough to a widespread issue that they extended the coverage for 8 years, 150,000 miles, they should be willing to cover anyone with a camry for those 2 years, not just dependent upon a vin #. It should be dependent upon the issue happening with the car, instead of trying to charge innocent folks $3000 for a fix that they caused! |
| Vehicle Mileage at Failure | 131000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TURNERSVILLE, NJ |
| VIN pattern | 4T1BF1FK2EUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |