| Issue ID | 1043741 |
| Internal NHTSA # | 10567313 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2013 |
| File date | 06/07/13 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | ***sunroof*** constantly knocking. After taking it in the first time i was told the bolts were incorrectly bolted out of the plant. After picking up the vehicle i noticed the knocking was still there. Told that they needed someone from corporate office to assist. Installed chims and fixed. November 13th knocking noise back again. Again someone from corporate had to come in to assist, again chims installed and told it was fixed. I asked to speak with a manager to inquire if this was a safety issue and if i should be affraid that my sunroof would come lose and also to ask how many times must i return to have this issue looked at with the thought that is was actually fixed. Sales manager said they don't believe its a safety issue and that i should not worry about this repair being an issue in the future as they have a documented history of this problem and that i would not be responsible for paying for it in the future. It is now january of 2014 and the noise is back again. I have researched this problem on the internet and find that this is a common issue with toyota sunroofs and that they are aware of the problem since 2008 but have yet to determine what the issue is. The installation of chims is only a band aid . |
| Vehicle Mileage at Failure | 5146 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | AURORA, IL |
| VIN pattern | 4T1BF1FK8DUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |