| Issue ID | 983566 |
| Internal NHTSA # | 10513973 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2013 |
| File date | 16/04/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The navigation system, which is all electronic in these new models, is randomly malfunctioning, and gives improper voice commands that have caused me to make sudden and unsafe turns. It once told me in the middle of the 405 freeway: "turn left now". It stops navigating on on its own when you haven't reached your destination. It tells you to turn in 300 yards, yet the turn is actually more like 30 yards. While parked at my home address, the navigation displays an address 4 to 5 houses away, (it's about 80 yards away). The system jumped from being on the southbound 405 freeway to the street and said: "route recalculation". These malfunctions are random. My wife and i have actually started video taping the navigation system in action to show the malfunctions. We have actual video footage of the malfunctions. I have tried to have toyota repair the unit, but was told that there is no software update. Now, i am being told that the navigation system is "operating as designed". This is also not safe to drive as it is distracting, misleading and it doesn't allow me to maintain road awareness. This vehicle is not safe to drive while the navigation is in use. |
| Vehicle Mileage at Failure | 115 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | INGLEWOOD, CA |
| VIN pattern | 4T4BF1FK4DRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |