| Issue ID | 1049797 |
| Internal NHTSA # | 10574159 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2012 |
| File date | 14/03/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | This complaint is in regards to fred anderson toyota raleigh's service department. I have bought 4 cars with this dealership, three of them have had manufactures defects. Every time i call, including this last time for my recall they tell me that not only do they not have the parts available to fix the recall, it will take them "at least" 30 days to get the parts available for the recall. The service department is horribly run and the fact that they don't have remedies for serious safety recalls readily available or at least on quick delivery is unacceptable. Also, they told me that it would take at least hours to fix the part when it finally comes in but only offer a rental car if the fix is more than $400, which of course, since this is free of charge the consumer has to figure out transportation to make up for the fact that they don't know how to make safe cars. It is my opinion that fred anderson toyota raleigh's service department would rather put its customers at risk than fix their recall so they make it as hard as possible to get the fix taken care of. I have tried to contact manager and owner of the dealership and they both ignore my calls. One would think that after buying 4 cars with their company they would have some level of care for my family's safety. They don't! |
| Vehicle Mileage at Failure | 59100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KNIGHTDALE, NC |
| VIN pattern | 4T1BF1FK4CUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |