| Issue ID | 1355916 |
| Internal NHTSA # | 10954339 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2012 |
| File date | 13/02/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Vehicle has 27,500 miles as of today's date. Front strut towers are rusted and must be repaired. Toyota of rockwall, tx refused to make repair under warranty. Toyota national office refused to pay for repair. They told that my washing the motor caused the problem. This is nonsense because i have been washing car motors for over fifty years with no problem! The problem is a design flaw that toyota alone is responsible for. No cover or drain was manufactured into the tower. I have taken the car to an independent mechanic and he warns me that there is a possibility of failure. Any help that your agency could give me will be appreciated i spoke with service writer jason at toyota rockwall, texas and he told me that service manager mr. Stewart approved the decision spoke with randal at national toyota case # 1702133219. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FATE, TX |
| VIN pattern | 4T4BF1FK9CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |