| Issue ID | 1031443 |
| Internal NHTSA # | 10558446 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2012 |
| File date | 04/01/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I received a recall notification for my 2012 toyota camry, that involves the hvac housing and the airbag control module. I made an appointment at my regular service dealership (bronx toyota) and took the car in for inspection. I was informed by the service consultant, that the inspection and possible repair could take three to five days. When i asked, how will i be compensated for this inconvenience, i was told that i will have to take that up with the manufacturer. I called the toyota customer experience center ( 888 270 9371) and was told that i should take the vehicle to another dealer for a second opinion. I drive twenty miles one way to work, mondays to fridays. I leave home about 8 am and return about 7 pm. I depend on my vehicle for my livelihood, that is why i drive a toyota. It is not fair to be going around in circles, just to get transportation to go to work while they repair my vehicle from a recall. Who else do i need to contact? Please advise. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 24416 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRONX, NY |
| VIN pattern | 4T4BF1FK0CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |