| Issue ID | 918594 |
| Internal NHTSA # | 10457132 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2011 |
| File date | 18/11/10 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | 1. Defective car was delivered by toyota & its dealer to me (customer). ----------- 2. Car was not tested by toyota/dealer on tires & vibration/shaking before delivery to customer. ----------- 3. When i complained to toyota, then toyota found the evidence that tires were defective. ----------- 4. Because of defective tires fitted by toyota & not tested properly by toyota, damages happened on the overall life span of car - suspension & steering systems. ----------- 5. Customer - driving safety was also put on huge risk, as untested car was delivered by toyota. ----------- 6. When i complained to toyota, then toyota found the evidence that tires were defective. ----------- 7. By having that defect in tires, it is obvious that overall life span of car's suspension, struts & steering system has been reduced, because of running with this vibration & shaking. ----------- 8. With this existing defect in car (it was present before delivery & couldn't be fixed by toyota service dealer for 6-months), customer's comfort & driving experience is totally ruined. Toyota is responsible for this damage to the customer's driving discomfort & the safety risk of customer's life (while driving the shaking & vibrating car). ----------- 9. Now, as your supervisor offered "one year" of extended warranty on this car. It shows that toyota know it very well that car is so much impacted & now has shorten the life span of car (because of these damaged tires & impacted parts in the car) so toyota is only offering "one year" of extended service to cover up their mistakes / defects in their quality. ============== - car's shaking (vibrations at both - slow and higher speed), - impacts/damages the life span of steering, suspension and struts, - tires not in balance (wheel balancing was not done by toyota). ============== *js |
| Vehicle Mileage at Failure | 1324 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMINGTON, MI |
| VIN pattern | 4T1BF3EK6BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |