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2011 Toyota CAMRY Visibility Problems, Complaints and Defects

Issue ID	876947
Internal NHTSA #	10420834
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	CAMRY
Model Year	2011
File date	10/08/11
Component	VISIBILITY
Product type code	VEHICLE
Description of the problem	I have a 2011 toyota camry se. At around 5,000 miles when it was time to take it in for service, oil change, tire rotation etc. I had a type of squeaking crackling noise that i would hear when pulling in and out of driveway. I took it in and toyota service department knew right away what it was. It was the supports for the sunroof that needed to be fixed. They advised that the noise would only get louder and louder. They had it there for two days gluing/bonding supports. On august 10, 2011 i was driving my car when i heard a loud explosion. I looked at all my glass windows and didn't notice what had until glass was flying on the passenger side of the car. I pulled over and that is when i saw my sunroof glass broken. The strange thing about the glass was that it looked a volcano. It was shattered from the outer part of the sunroof glass to the middle. Almost like there was pressure built up and it only had one way of shooting up and out. I called toyota to make an appointment for that day. I went in that afternoon and explained everything i just wrote to their service department. I also mentioned that the work order history had where they fixed the supports on the sunroof/ he said they would look at the car tomorrow and let me know. I received a phone call from them the next day stating that i had to get a hold of my insurance claim adjuster so they could go look at damages. He had talked to toyota warranty department and they came to a conclusion that they were not going to cover damages. He stated that it seemed like a rock had hit it. I spent the next 10 days waiting for my car to get fixed and on top of everything, i had to pay rental fees for the 10 days because toyota does not offer free rental service to customers. They also don't direct bill your insurance company so you can pay only the percent stated on insurance policy. I had to pay them the full amount and take it up with my insurance. I paid my insurance deductible and then took the car.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TURLOCK, CA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN1BCAP11Z0933593 WP0AA2A70JL107123 UF3CUHNZTHY111966 5NPD84LF3HH035650 WKESDP27011272143 LVXDAJBAXGS001498 WDB96340310062163 WVWZZZ3CZJE098424 WAUZZZ8K39A062472 5NPEF4JA6MH102432 JTERB71J900077382 5J6RW6856JL700673

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2011 Toyota CAMRY Visibility Problems, Complaints and Defects, Recalls and Failures

2011 Toyota CAMRY Visibility Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?