| Issue ID | 1564223 |
| Internal NHTSA # | 11207535 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2011 |
| File date | 07/12/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Ref # michelin case number 14617544 summary#1. Purchased 4 michelin tires thru sears on 01/27/17(attached proof - "sears-01-27-2017- michelin ", mileage # 38955) 2. On 03/22/17, one tire burst. (pls see attached ntb replacement reference proof - "ntb-march22_2017", mileage # 40221)3. On 12/7/18, 2 tires burst.(pls see attached good year reference proof - "good year dec 7 2018 inv126569", mileage # 56640) 4. Pls pull my audio communications during march 2017 and dec 2018 please do a full fledged investigation on this issue. These are my demands# 1. I requested back in march 2017 while talking to your rep, to verify, if the tires sold to me were from a lot which sent with defects. A. This is very easy. Pull my tire number, get the plant reference, run by analysis by seeing number of complaints or run a load/stress test to see if there are no defect. B. I was given an explanation that it is not, don't think that anyone verified, gave 100% replacement and i paid only for install. 2. Again when 2 tires burst on dec 2018, requested the same. A. The rep whom i talked to was very rude, refused to answer(pls pull the audio and listen the conversation) b. I did chat too. I was told that i may be give 25% and 35% discount only. C. I was told that michelin will not do that verification for any defects! 3. Due to above reasons, i lost the trust with the quality of michelin tires, hence ended up buying good year tires. 4. First burst happened after 1266 miles (40221-38955) second bursts happened after 16419 miles (56640 - 40221) pls explain your assurances to an end consumer. Am i not allowed to get an explanation? |
| Vehicle Mileage at Failure | 1 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLANO, TX |
| VIN pattern | 4T1BF3EK6BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |