| Issue ID | 1698494 |
| Internal NHTSA # | 11365215 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2010 |
| File date | 14/03/20 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The dashboard on this vehicle started "melting" and became sticky and gooey about 6 months ago. I thought it was dirty and could not clean off the stickiness. While driving the car there was also a reflective glare coming off the dashboard which made it very difficult to see while driving. The dashboard also emitted a strong odor that was making it difficult for me to breathe and my eyes to burn and cause " coughing. I did not realize it was coming from the dashboard until i researched it and found out that there was a toyota recall regarding the "melting dashboards. I called toyota on 10-19-2020 and was told that the warranty and the extended warranty for this problem expired and there was nothing i could do. I explained to them that i was never notified by toyota by mail, phone or email about the recall and they still said there was nothing i could do. I believe toyota needs to honor the warranty to replace my dashboard as i was never notified. They said because my car was not serviced at a toyota dealership since 2017 that is why i was not informed of the recall. I had my car serviced regularly, but not at a toyota dealership. Toyota should have mailed me a recall notice, which they did not. If i had been notified of the recall i would have /replacement taken it in for service |
| Vehicle Mileage at Failure | 87112 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONGBOAT KEY, FL |
| VIN pattern | 4T1BK3EK5AUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |