| Issue ID | 1643716 |
| Internal NHTSA # | 11308694 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2010 |
| File date | 01/05/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Customer by css web (08/20/2019 12:23 pm) my 2010 camry dashboard has melted to an uncleanable tarlike sticky substance. I need help because it reflects on my windshield and i cannot see through it. I have to bend sideways to see around it to drive. Please email me how i can clean my dashboard. Question reference # 190820-000288 date created: 08/20/2019 12:23 pm ct on may 1, 2014, my 2010 camry dashboard started looking greasy and shiny. I did the best i could to clean it with several different car cleaning solutions, which at the time did help. I tried pure rubbing alcohol. I even tried a vinegar and water solution. I also took my car to be washed and detailed. I was informed that they could not get the sticky solution off and that i needed to take it to a toyota dealer., when i took it to the toyota dealer, i was informed that i had just missed the extended repair date and to contact toyota, so on august 20, 2019. I contacted toyota. Com and was informed that i had missed the extended repair end date and that i can pay my toyota dealer to replace my dashboard myself.. I never received a notice from toyota about the extended date or any recall notice about this issue. They said they sent them out and if i did not receive it, they could not do anything about it now. They told me this on a phone call to me. They would not even put their response in writing. I truly believe toyota is responsible for this repair, so i think other toyota owners should be notified. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST MONROE, LA |
| VIN pattern | 4T4BF3EK4ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |