| Issue ID | 974019 |
| Internal NHTSA # | 10507372 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2010 |
| File date | 01/06/12 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | The vehicle was taken to an independent mechanic sometime in 2012 for an unrelated issue when the contact was advised that the struts/shocks were leaking oil and should be replaced by toyota before warranty expired. I was told by independence mechanic that the struts oil leaking problem is very common to the newer camry (2010 model) and it could be a safety issue. I toke the vehicle to a toyota dealer to show them the problem. After the dealer inspected the struts, they told me that it is "normal oil evaporation" so the struts will not be covered by warranty. When oil is leaked out of a "o ring" from strut casing/housing, it is a leak, and it is not "normal evaporation". Is toyota playing game word game ("normal evaporation") to avoid warranty cover to it customers (because too many 2010 cars having oil leaking problem)? Would it be a safety issue later on? |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TEMPLE CITY, CA |
| VIN pattern | 4T1BF3EK8AUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |