| Issue ID | 865857 |
| Internal NHTSA # | 10409025 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2010 |
| File date | 23/06/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | My car jerks at low speeds during stop and go traffic during my daily commute from work. The movement is very noticeable and you can feel that something is wrong with the transmission. This is a brand new car (2010) with 25, 584 miles but it drives very rough as if its an older car. Transition from low speeds is not smooth at all. Typically, this surge occurs only between the speed range of 0-45/50 mph. Rpm gauge drastically jumps or increases, then falls back down momentarily. And it only occurs when driving in city or stop and go traffic before coming to a stop but while driving on speed limit on highway it is fine. The car shift/jumps sporadically causing vehicle to jump forward a little bit and causing delay before coming to a complete stop. I do not know what to do at this point, i have taken the car to the dealer twice already and they keep insisting that there is nothing wrong with the vehicle. I have been on two separate test drives with different technicians who have been unable to recreate the event. But obviously it is not something i can recreate while in the passengers seat. This is something that the tech has to be able to feel the harsh shifting transition him/her self. A shifting re-calibration has been performed once on the car but the jerking has continued to occur following the test. This is the first brand new car that i have bought and i completely frustrated with the dealer and toyota. The reason i bought a toyota is because i wanted a reliable and smooth car to drive to work everyday and i did not expect to be having these kinds of issues with a brand new car. I have been insulted by the dealership service dept and their list of cause factors ranging from possibly because i drive in heels, to having a/c turned on, to the car only providing maximum performance. It is all a bunch of excuses, i wish they would actually do something about this problem. However, i will continue to go in and be a nuisance until this issue is resolved. |
| Vehicle Mileage at Failure | 25555 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST. LOUIS , MO |
| VIN pattern | 4T4BF3EK4ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |