| Issue ID | 976380 |
| Internal NHTSA # | 10508993 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2008 |
| File date | 17/07/10 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Prior to july 17, 2010, the driver's side visor, had loosen up/broke and would not stay in place. This was a hazard and i had to have it replaced. The passenger's side visor began making noise similar to the driver's side when it first started, then the noise was louder. We received a "warranty enhance notice" where toyota motor sales, u. S. A., inc. Was informing us about extending the warranty of the visors for a period of 7 years. They also stated that they would reimbursed the owners that had them replaced and we needed to submit a copy of the repair order, proof of payment, and proof of ownership. We submitted the repair order from the toyota dealer that replaced the driver's side visor which is also proof that the dealer was paid for, and a copy of the registration; no dealer let's you leave without paying or make invoices as a favor for consumers; plus the fact that they are representatives of the manufacturer. Well, to our surprise they wanted a receipt on how this bill was paid. This is a tactic of the manufacturer or the consumer service department to avoid or delay the reimbursement process and to discourage consumers from pursuing their claims. The dealer replaced the other visor at no charge. The driver's side visor is begining to make the same noise as the previous one, not even two years from the time it was replaced. |
| Vehicle Mileage at Failure | 69441 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GILROY, CA |
| VIN pattern | 4T1BK46K08UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |