| Issue ID | 908363 |
| Internal NHTSA # | 10449118 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | CAMRY |
| Model Year | 2008 |
| File date | 18/08/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | My mechanic noticed that all 4 struts were leaking when i had my tires rotated. I noticed that my car was very unstable on the road and swaying all over the place. Took the car to my toyota dealer. They said that the struts were leaking, but according to toyota extra care, some leakage is normal and the struts were not leaking enough to have them replaced under the warranty. The car continued to get worse and i took it back to a toyota dealer on 2/14/12. They told me all 4 struts were leaking past the normal amount and should be replaced. They also said the front and real links and bushings should be replaced because the car is all over the road and there is noise from these components. They contacted toyota extra care who said they needed to send an adjuster out to look at the vehicle. The adjuster said that only 2 struts were leaking enough to be replaced and no other parts needed replacing. He also said he didn't hear the noise. Amazing! Extra care has refused to honor the warranty on the other parts because they say they have not failed. The dealer claims they should all be replaced. I think it is absurd that toyota extra care is standing on a technicality on how much the struts are leaking and will not cover all 4. They are leaving me with an unsafe vehicle. The certified mechanics that have looked at my car all say that once the strut is leaking it should be replaced no question about it. I have read that this is a problem with many toyota camrys from this year. I paid for the extended warranty and toyota should do the right thing. Not wait until more parts fail or i have an accident because the suspension is compromised. I will never purchase another toyota because of this. This is a safety issue that should be taken care of. |
| Vehicle Mileage at Failure | 69000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOHEGAN LAKE, NY |
| VIN pattern | 4T1BE46K78UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |